Privacy Policy
Last Updated: October 20, 2026
Privacy Policy
At DAXVELY, we are committed to respecting your privacy and handling your personal information responsibly. We aim to provide a transparent and reliable shopping experience while protecting the information entrusted to us by our customers.
DAXVELY operates this website and online store, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience (the “Services”).
The DAXVELY online store is owned and operated by Wuhan Yongqing Beauty Co., Ltd. DAXVELY uses Shopify as its e-commerce platform, which provides the infrastructure that enables us to offer our Services.
This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit daxvely.com, browse our collections, purchase our Balance Sculptures, Moons and Planets, or Armillary Spheres, communicate with customer support, interact with advertisements, or otherwise use our Services.
If any conflict exists between our Terms & Conditions and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those privacy-related matters.
Please read this Privacy Policy carefully to understand our information practices. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy, subject to any rights and requirements provided by applicable law.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.
Personal information does not include information that has been collected anonymously or processed in a way that it can no longer reasonably identify an individual.
Depending on how you interact with DAXVELY, applicable laws, and your privacy choices, we may collect or process the following categories of information.
Contact Information: Your name, email address, telephone number where provided, billing address, shipping address, and other contact details you submit when placing an order or communicating with us.
Account Information: Account details, login information, saved addresses, preferences, and related settings where applicable.
Order and Transaction Information: Products viewed, products added to your cart, products purchased, order history, payment status, returns, exchanges, cancellations, and transaction identifiers. This information may relate to our sculptural designs, celestial-inspired objects, and other products available through our store.
Payment Information: Payment details processed through third-party payment providers. DAXVELY generally does not store complete payment card numbers or security codes.
Customer Support Information: Messages, order details, product questions, photographs, videos, and other information you voluntarily provide when contacting our support team.
Device Information: Browser type, device type, operating system, IP address, network information, and online identifiers.
Website Usage Information: Pages visited, products viewed, search activity, shopping behavior, checkout interactions, referring websites, and visit dates and times.
Advertising and Analytics Information: Advertising interactions, campaign information, conversion events, and measurement information where permitted by applicable law.
Cookie and Privacy Preference Information: Cookie choices, consent preferences, and browser or device privacy signals.
The information collected may vary depending on the Services you use, the information you choose to provide, your device settings, and the legal requirements applicable to your location.
Sources of Personal Information
DAXVELY may collect personal information from several sources depending on your interactions with our Services.
Directly From You: We collect information when you place an order, create an account, subscribe to communications, contact customer support, or otherwise submit information through our website.
Automatically Through Our Website: We may collect information through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies used to operate and analyze our website.
Shopify and E-commerce Service Providers: We may receive or process information through platforms and services that support our online store operations.
Payment Providers: Payment processors may process transaction information to authorize payments, complete purchases, manage refunds, and help prevent fraudulent activity.
Shipping and Logistics Providers: We may receive information from companies involved in order fulfillment, delivery, and tracking services.
Advertising and Analytics Providers: We may obtain information through services that help us understand website performance, customer interactions, and advertising effectiveness.
Fraud Prevention and Security Providers: We may use information from services that help protect our website, customers, transactions, and business operations.
How We Use Your Personal Information
Depending on how you interact with DAXVELY and which Services you use, we may process personal information for the purposes described below.
Providing and Improving Our Services
We use personal information to operate our website, process orders, arrange shipment, provide tracking updates, manage customer accounts, process returns or refunds, respond to inquiries, and improve the overall shopping experience.
We may also use information about product interactions to improve product presentation, website navigation, and the way our collections are organized and displayed.
Payments and Transactions
We may use personal information to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, or other transaction-related activities.
Marketing and Advertising
Where permitted by applicable law, we may use information to measure advertising performance, understand customer interactions, improve marketing campaigns, analyze customer interests, and provide relevant communications.
Advertising-related processing will be subject to applicable legal requirements and your available privacy choices.
Website Analytics and Improvement
We may analyze website activity, product interactions, browsing behavior, and customer journeys to improve website functionality, product presentation, and user experience.
These activities help us understand how customers navigate our online store and identify opportunities to make our Services more useful and accessible.
Security and Fraud Prevention
We may process information to identify, investigate, prevent, or respond to fraud, unauthorized activity, security issues, misuse, or other potentially harmful activities.
Communicating With You
We may use your personal information to provide customer support, answer questions, send order confirmations, provide shipping updates, respond to requests, and maintain communications related to your purchases or our Services.
Legal and Compliance Purposes
We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, accounting requirements, contractual obligations, or lawful requests from authorities.
Cookies and Similar Technologies
DAXVELY and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies to operate, analyze, and improve our website.
These technologies may be used to enable essential website functions, maintain shopping cart and checkout functionality, remember website preferences, improve website performance, analyze traffic and customer interactions, measure advertising effectiveness, understand product interests and shopping behavior, and support marketing activities where permitted by applicable law.
Cookies and similar technologies may generally include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.
Strictly necessary technologies may remain active because they are required for essential website operations, such as maintaining a shopping cart or completing checkout.
Where required by applicable law, DAXVELY will request appropriate consent before enabling non-essential analytics or advertising technologies.
You may manage available cookie preferences through the cookie controls provided on our website. Your ability to manage or disable certain technologies may also depend on your browser settings, device configuration, and applicable privacy requirements.
Advertising, Analytics and AppLovin
DAXVELY may work with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate advertising performance, improve marketing activities, and protect against fraudulent activity.
One advertising and measurement partner we may work with is AppLovin Corporation (“AppLovin”).
Where enabled, AppLovin technologies may use cookies, pixels, scripts, APIs, or similar technologies to support advertising and measurement activities.
Depending on the technical configuration, applicable law, and your privacy choices, information processed by advertising partners may include IP address, browser and device information, device or advertising identifiers, website browsing activity, product views and shopping interactions, search activity, cart and checkout events, purchase and conversion information, advertising interactions, campaign performance information, and cookie or privacy preference signals.
AppLovin and similar partners may process information for purposes such as advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, and improvement of advertising services where permitted by applicable law.
DAXVELY does not intentionally provide sensitive personal information for advertising purposes.
The specific information processed and the technologies used may vary depending on which advertising services are enabled and the privacy choices available to you.
How We Disclose Personal Information
We may disclose personal information where reasonably necessary to operate our business, provide our Services, complete transactions, maintain website security, measure advertising performance, or comply with legal obligations.
Recipients may include Shopify and e-commerce platform providers; payment processors and financial service providers; shipping, fulfillment, and logistics providers; customer support service providers; technology, hosting, and security providers; analytics and measurement providers; advertising and attribution providers; fraud prevention and risk management providers; professional advisers and legal service providers; and government authorities where legally required.
We may also disclose information in connection with business transactions such as mergers, acquisitions, financing, restructuring, or the transfer of business assets, subject to applicable legal requirements.
We do not disclose personal information indiscriminately. Any disclosure will depend on the relevant business purpose, service requirements, applicable law, and any privacy choices or restrictions that apply.
Relationship With Shopify
Our online store is hosted through Shopify.
Shopify may collect and process personal information related to your access to and use of our Services to provide, maintain, secure, and improve its platform and related services.
Information submitted through daxvely.com may be processed by Shopify and other service providers located in different countries, depending on service requirements and the way our online store operates.
For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.
Shopify's processing of personal information may be subject to its own privacy terms, policies, and applicable legal requirements.
Targeted Advertising and Privacy Choices
Depending on applicable privacy laws and the circumstances of the processing, certain advertising-related activities may be considered targeted advertising, sharing, or other regulated activities.
Where applicable, you may manage your choices through cookie preference controls available on our website, available privacy-choice tools, browser or device privacy settings, or by contacting DAXVELY customer support.
Where legally required and technically supported, DAXVELY respects applicable privacy preference signals, including Global Privacy Control (GPC).
The effect of a privacy signal may depend on the applicable law, the nature of the processing activity, and the technical capabilities of the relevant systems.
Marketing Communications
Where permitted by applicable law, DAXVELY may send promotional communications regarding products, offers, updates, or services.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.
Even after unsubscribing from marketing communications, you may still receive important transactional messages related to orders, payments, shipping, returns, security, or customer support.
These transactional communications are necessary to manage your purchases or respond to requests and are distinct from promotional marketing messages.
Third-Party Websites and Links
Our website may contain links to third-party websites, payment services, social media platforms, or other online services.
Third-party websites and services may have privacy practices different from those of DAXVELY. We are not responsible for the privacy, security, or content practices of third-party services that we do not control.
We encourage you to review the privacy policies and applicable terms of third-party services before providing personal information or interacting with their platforms.
Children's Privacy
DAXVELY's website and shopping Services are intended for general customers and are not directed toward children.
We do not knowingly collect personal information from children where parental consent or another legal basis is required under applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action where necessary.
Security of Your Information
DAXVELY uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
You can help protect your information by keeping account credentials confidential, using secure devices and networks, and avoiding the transmission of sensitive information through ordinary email communications.
Please do not send complete payment card numbers, passwords, CVV or security codes, or other sensitive financial credentials through ordinary email.
Data Retention
DAXVELY retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including processing and maintaining customer orders, providing customer support, handling returns, refunds, and exchanges, preventing fraud, maintaining website security, resolving disputes, and meeting legal, tax, accounting, or other regulatory obligations.
The appropriate retention period may vary depending on the type of information, the purpose of processing, the nature of our relationship with you, applicable legal requirements, and the need to establish, exercise, or defend legal claims.
When personal information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law and our data management practices.
Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
Right to Access: You may have the right to request access to personal information we hold about you and obtain information about how it is processed.
Right to Delete: You may have the right to request deletion of certain personal information, subject to applicable legal exceptions.
Right to Correct: You may have the right to request correction of inaccurate personal information.
Right to Portability: You may have the right to request a copy of eligible personal information in a portable format.
Right to Object: You may have the right to object to certain types of personal information processing.
Right to Withdraw Consent: Where processing is based on your consent, you may have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Right to Opt Out: You may have the right to opt out of certain advertising-related processing, targeted advertising, or other activities where applicable.
The availability and scope of these rights depend on applicable law. Certain exceptions or limitations may apply.
To exercise a privacy right or ask a question about your personal information, please contact us at service@daxvely.com. We may need to verify your identity and request additional information before processing your request.
Where applicable law provides a right to appeal a decision regarding a privacy request or to contact a regulatory authority, those rights remain available in accordance with the applicable requirements.
International Data Transfers
DAXVELY works with service providers, technology partners, payment providers, advertising partners, and logistics providers that may operate in different countries.
As a result, personal information may be transferred, processed, or stored outside your country of residence. The data protection laws in those countries may differ from the laws applicable where you live.
Where required by applicable law, appropriate safeguards will be used for international data transfers.
The safeguards and transfer arrangements may depend on the destination, the service provider involved, and the legal requirements applicable to the transfer.
Changes to This Privacy Policy
DAXVELY may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, technologies, service providers, or applicable legal requirements.
When updates are made, we will revise the “Last Updated” date displayed at the beginning of this policy.
We encourage you to review this page periodically to remain informed about our privacy practices. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us using the information below.
Brand: DAXVELY
Website: daxvely.com
Legal Entity: Wuhan Yongqing Beauty Co., Ltd.
Registered Business Address: Room B2002-1, 6/F, Junhua Building, No. 181 Jianghan Road, Jianghan District, Wuhan, Hubei Province, China
Unified Social Credit Code: 91420103MAEA1BAM0G
Customer Support Email: service@daxvely.com
daxvely.com is owned and operated by Wuhan Yongqing Beauty Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
For privacy-related inquiries, please include sufficient information to help us understand your request. Please do not send complete payment card numbers, passwords, CVV or security codes, or other sensitive financial credentials by email.
DAXVELY — Sculptural Forms. Celestial Perspectives. Timeless Design.